Contact Us
Zoccer support is here to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with registration, verification, deposits, withdrawals, bonus queries and responsible-gambling tools. Reach us for quick answers via live chat, email or phone, or browse the help centre for guides and FAQs. We aim to resolve routine requests promptly and can escalate account problems to a specialist when needed. You can also upload documents or check payout status in your account.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email; English & French; typical response under 5 minutes) |
| General enquiries | [email protected] (billing, verification queries; response within 24 hours) |
| Affiliate enquiries | [email protected] (partner team; onboarding & reporting) |
| Phone | +1 416 732 8491 (press 1 for support; live agents 08:00-22:00 ET) |
| Working hours | Mon-Sun, 08:00-22:00 ET |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or situations that require documents or explanations. Please email [email protected] with a clear subject line, a short description of the problem, and up-to-date contact details to avoid delays. Including screenshots or ID copies where relevant will help us verify and resolve your case faster.
Contact Form
Response Time
Support response times vary by request. Most inquiries are answered within one business day, and live chat often provides instant help for simple issues. Complex account, verification, or payment cases may take longer to resolve as they require additional checks or third-party input. We’ll keep you updated throughout the process and aim for a fast, clear resolution.
Feedback
Have feedback for Zoccer? Share suggestions or ideas to improve the site; we review every message carefully and use your input to improve features, promotions and the overall user experience. Whether it’s a bug report, a request for new games or a tip on usability, your feedback helps us deliver a better, safer platform. Reach out anytime; we appreciate hearing from you.